Untitled Document

Sage MAS 500
Customer Relationship Management Applications

Whether or not a company survives in this competitive market, more often than not the difference comes down to front office performance.

Sage MAS 500 enables a level of integrated customer relationship management (CRM) that equips companies with the front office capabilities they need to manage the growing demands of today's business environment. After all, it's about thriving - not just surviving.

eSalesforce

eSalesforce empowers your salespeople with a level of efficiency, productivity, and customer service that is sure to boost sales. With eSalesforce, you can keep your sales team in the field and help them maximize their selling opportunities. eSalesforce gives your salespeople the ability to perform essential sales activities including placing orders, checking order and shipment status, as well as managing invoice, payment, and credit history. Down-time turns into up-time when your sales team has remote access to their accounts. Whether they're on the road, or at home, eSalesforce enables your salespeople to keep up with new revenue, manage forecasts and review both sales and commission results.

eCustomer

Sage MAS 500's front office Web applications provide your customer access to their accounts from the office, at home, or even on the road. Our eCustomer module empowers customers to maintain their accounts, review order and shipment information, check on their billing status, or review support issues online, 24 hours a day. Customers can also place orders though a Single Screen Shopping interface that maximizes their online experience and keeps them coming back to your Web site. Customers who can help themselves are more satisfied.

SalesLogix Sales Management

Sage MAS 500 Sales Management powered by SalesLogix helps you to effectively manage all aspects of the sales cycle. It standardizes key sales functions by automating activities such as account and opportunity management, quote and proposal generation, scheduling, forecasting, and reporting. Integrating Sales Management with your back-office systems gives your sales team a holistic customer view so they can have more meaningful interactions with customers and prospects - and close new business. Most importantly, Sales Management is easy to use, so sales professionals have more time to do what they do best - sell. And no matter how your company sells -field sales, telesales, partner channels, or via the Web - or whether you work on a network, laptop, or wireless web device, Sales Management delivers anytime, anywhere. Complete web integration and advanced remote synchronization keep your sales team connected and informed.

SalesLogix Support Management

Sales and Marketing deliver customers to your business - but your Customer Support department keeps them with you for the long haul. With the costs of acquiring customers 5-10 times higher than retaining them, support solutions designed to build lasting relationships with your customers have a tremendous impact on the bottom line. To deliver beyond your customers' expectations and exceed your support department's performance goals, service professionals must have the most current and complete customer data at their fingertips. Data that helps them effectively resolve service issues - and cross-sell or upsell your products. After all, customers interact with your support team more frequently than with anyone else in your company.

SalesLogix Marketing

SalesLogix Marketing provides full-scale marketing campaign management and sophisticated analytical tools designed to identify your most profitable customers and shorten your sales cycle. Capturing rich, timely data from customer interactions across your organization allows you to develop and execute meaningful marketing programs that drive results.

SalesLogix Customer Service

SalesLogix Customer Service solutions provide a powerful deployment alternative to traditional client/server applications. Designed for businesses needing a Web-based CRM solution with flexible financing options, SalesLogix Customer Service solutions deliver resources and tools that drive sales performance and help you provide superior customer support. Easy to deploy, customize, and use, SalesLogix Customer Service solutions are practical, flexible, and deliver low total cost of ownership.

© Sage Software, Inc. All rights reserved.
All other trademarks and copyrights are the property of their respective holders.

Sage MAS 500 Customer Relationship Management Applications Whether or not a company survives in this competitive market, more often than not the difference comes down to front office performance. Sage MAS 500 enables a level of integrated customer relationship management (CRM) that equips companies with the front office capabilities they need to manage the growing demands of today's business environment. After all, it's about thriving - not just surviving.

eSalesforce
eSalesforce empowers your salespeople with a level of efficiency, productivity, and customer service that is sure to boost sales. With eSalesforce, you can keep your sales team in the field and help them maximize their selling opportunities. eSalesforce gives your salespeople the ability to perform essential sales activities including placing orders, checking order and shipment status, as well as managing invoice, payment, and credit history. Down-time turns into up-time when your sales team has remote access to their accounts. Whether they're on the road, or at home, eSalesforce enables your salespeople to keep up with new revenue, manage forecasts and review both sales and commission results.

eCustomer
Sage MAS 500's front office Web applications provide your customer access to their accounts from the office, at home, or even on the road. Our eCustomer module empowers customers to maintain their accounts, review order and shipment information, check on their billing status, or review support issues online, 24 hours a day. Customers can also place orders though a Single Screen Shopping interface that maximizes their online experience and keeps them coming back to your Web site. Customers who can help themselves are more satisfied.

SalesLogix Sales Management
Sage MAS 500 Sales Management powered by SalesLogix helps you to effectively manage all aspects of the sales cycle. It standardizes key sales functions by automating activities such as account and opportunity management, quote and proposal generation, scheduling, forecasting, and reporting. Integrating Sales Management with your back-office systems gives your sales team a holistic customer view so they can have more meaningful interactions with customers and prospects - and close new business. Most importantly, Sales Management is easy to use, so sales professionals have more time to do what they do best - sell. And no matter how your company sells -field sales, telesales, partner channels, or via the Web - or whether you work on a network, laptop, or wireless web device, Sales Management delivers anytime, anywhere. Complete web integration and advanced remote synchronization keep your sales team connected and informed.

SalesLogix Support Management
Sales and Marketing deliver customers to your business - but your Customer Support department keeps them with you for the long haul. With the costs of acquiring customers 5-10 times higher than retaining them, support solutions designed to build lasting relationships with your customers have a tremendous impact on the bottom line. To deliver beyond your customers' expectations and exceed your support department's performance goals, service professionals must have the most current and complete customer data at their fingertips. Data that helps them effectively resolve service issues - and cross-sell or upsell your products. After all, customers interact with your support team more frequently than with anyone else in your company.

SalesLogix Marketing
SalesLogix Marketing provides full-scale marketing campaign management and sophisticated analytical tools designed to identify your most profitable customers and shorten your sales cycle. Capturing rich, timely data from customer interactions across your organization allows you to develop and execute meaningful marketing programs that drive results.

SalesLogix Customer Service
SalesLogix Customer Service solutions provide a powerful deployment alternative to traditional client/server applications. Designed for businesses needing a Web-based CRM solution with flexible financing options, SalesLogix Customer Service solutions deliver resources and tools that drive sales performance and help you provide superior customer support. Easy to deploy, customize, and use, SalesLogix Customer Service solutions are practical, flexible, and deliver low total cost of ownership.

© Sage Software, Inc. All rights reserved. All other trademarks and copyrights are the property of their respective holders.